We implement monitoring and logging solutions to track the performance and health of the application and infrastructure. Our proactive approach helps to identify and resolve issues quickly, ensuring high availability and performance.
Ensuring availability and meeting the Service Level Agreement is crucial for meeting customer expectations.
To achieve this, we proactively monitor page load time, crash rates, and server health to maintain optimal app performance and stability.
We use tools that include New Relic and Appdynamics for application performance monitoring, and Firebase crash analytics for mobile apps.
We use log management tools like ELK stack (Elasticsearch, Logstash and Kibana) to collect, analyze, and visualize data from application logs to observe the application behavior.
We devise rules to quickly respond to potential issues by emitting real-time alerts and notifications via email and Slack
Analyzing user interactions and usage patterns is key to optimizing features for a better user experience, and we use tools such as Google Analytics, Mixpanel, and Amplitude to gather key metrics that help our customers drive profitability.